Data Protection

bej999 Privacy Policy —
Your Data, Our Responsibility

Bej999 takes your personal information seriously. This privacy policy explains how we collect, use, and protect your data.

Last Updated: January 2026
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Your Data Is Safe
Protected by SSL encryption and advanced security technology.

How We We Protect Your Data

Personal Data Protection

Your name, address, phone number, and email provided at registration on bej999 are stored with the highest level of security. Your data is never sold to any third party.

Encrypted Data Storage

All user data is stored using AES-256 encryption. Data transfers are fully secured via SSL/TLS technology.

Payment Data Security

Your Mobile Banking, Nagad, or Rocket account details are never stored in full on our servers. All transactions are processed securely through a payment gateway.

No Data Sharing with Third Parties

Bej999 never sells or transfers your personal information to advertisers, marketing companies, or any other third parties.

Cookie Control

We use only essential and performance cookies. You can control or disable cookies at any time through your browser settings.

Data Retention Period

Your data is kept only for as long as needed. After account closure, any data not required for legal compliance is deleted.

Summary: bej999 respects your privacy. We collect only the information we need, store it securely, and never sell it to third parties.

1 What Information We Collect

We collect various types of information when you use the bej999 platform. This data falls into two categories: information you provide directly, and technical information collected automatically. Collecting this data is essential to delivering the best experience on bej999 and maintaining a safe environment.

During registration, we collect your full name, date of birth, mobile number, email address, and residential address. This information is required to verify your identity and complete the KYC (Know Your Customer) process.

Types of Data How It Is Collected Purpose
Name & Identity Registration Form Account Verification
Mobile Number Registration Form OTP & Security
Payment Information Deposit / Withdrawal Transaction Processing
Device & IP Automatic Security Monitoring
Gaming Activity Platform Logs Result Verification
  • A copy of your national ID or passport may be requested for KYC verification.
  • Conversations via live chat or email support may be recorded.
  • Technical data such as browser type, operating system, and login times are logged.

2 How Your Information Is Used

Information collected by bej999 is used only for specific, legitimate purposes. We use your data to ensure platform security, process transactions, and deliver a personalized experience. bej999 never uses your information for any other purpose without your consent.

  • To create, manage, and secure your account.
  • To verify and process deposit and withdrawal transactions.
  • To send you promotional offers based on your preferences (with your consent).
  • To detect and prevent fraud and illegal activity.
  • To assist with customer service and dispute resolution.
  • To comply with legal obligations.
  • To improve platform performance and enhance the user experience.

You can opt out of marketing emails or SMS at any time. Contact our support team and your preferences will be updated within 24 hours.

3 Data Storage & Security

Bej999 uses industry-standard security technology to protect your data. All information is stored with AES-256 encryption, and all communications on the website and app are encrypted via SSL/TLS protocols. Our servers undergo regular security audits.

Your data is retained only for as long as necessary. Data for active accounts is kept while the account remains open. After account closure, data required for legal compliance may be retained for up to 5 years, after which it is permanently deleted.

  • Both physical and digital security measures are in place at our data centers.
  • Only authorized personnel may access specific data.
  • Regular backups and a disaster recovery plan are maintained.
  • Automated alerts are triggered if suspicious login attempts or activity are detected.

Your Responsibilities: Keep your account password strong and never share it with anyone. If you notice any unusual activity on your account, contact support immediately.

4 Data Sharing Policy

Bej999 does not sell, rent, or transfer your personal information to third parties for any commercial purpose. However, data may be shared in limited circumstances as outlined below.

  • Payment Processors: Information required to verify transactions via Mobile Banking, Nagad, and Rocket.
  • Legal Authorities: Where required by Bangladeshi law or government order.
  • Fraud Prevention: To assist relevant authorities in cybercrime investigations.
  • Technology Partners: Contracted technology providers who operate the platform and adhere to the same privacy standards.

Before sharing data with any third party, we ensure they comply with bej999's privacy standards. Contracted parties may only use the data for specified purposes.

5 Cookie Policy

Bej999 uses cookies to keep the website and app running smoothly, improve the user experience, and maintain security. Cookies are small text files stored in your browser.

  • Essential Cookies: Essential for maintaining login sessions and ensuring account security.
  • Performance Cookies: To understand which sections of the site are used most.
  • Functional Cookies: To remember your language preferences and settings.

You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working properly.

6 Your Rights

As a bej999 user, you have several important rights over your own data. We respect these rights and do our best to fulfill them as promptly as possible.

Over Your Data Your Control

Right to Access Information
You can request to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate information.
Right to Erasure
You may request deletion of your data, subject to any legal obligations.
Right to Object to Processing
You may object to the use of your data for specific purposes.
Data Portability
You can request a copy of your data in an easily readable format.
Marketing Opt-Out
You may opt out of promotional communications at any time.

To exercise any of these rights, contact our support team. Requests are typically processed within 7 business days.

Support

Our support team is available 24/7 for any privacy-related questions.

Live Chat 24/7

7 Protection of Minors

Bej999 strictly prohibits use of the platform by anyone under 18. We do not knowingly collect personal information from minors. Age verification is conducted at registration, and additional identity documents may be requested in suspicious cases.

If a parent or guardian discovers that their minor child has registered on bej999, please notify our support team immediately. Such accounts will be closed without delay and any collected data will be deleted.

For Parents: Monitor your child's internet use. Online gaming and betting platforms are for adults only.

8 Privacy Policy Updates

Bej999 may update this privacy policy in part or in full as needed. For significant changes, a notice will be posted on the website and a notification may be sent to your registered email.

Continued use of bej999 after any changes takes effect will be considered your acceptance of the updated privacy policy. We recommend visiting this page regularly to stay informed. You can check the "Last Updated" date at the top of this page to see when changes were made.

  • Minor changes such as spelling corrections or clarifications may be made without prior notice.
  • You will be notified at least 14 days before any changes to the policy take effect.
  • If you object to the updated policy, you may request to close your account.

9 Contact & Complaints

If you have any questions, concerns, or complaints about the privacy policy, please contact our dedicated privacy team. We aim to respond within 48 hours.

  • Email: [email protected] (general inquiries & complaints)
  • Live Chat: Available 24/7 via the website
  • Data Deletion Request: Type "Data Deletion Request" in the support chat
  • Correction Request: Via account settings or support

This privacy policy was last updated in January 2026. bej999 places the highest importance on your trust and privacy.

Privacy Policy Related Questions

No, never. bej999 does not sell your personal information to any advertisers, marketing companies, or third parties. Limited data may be shared with payment processors or legal authorities, but only when strictly necessary.

bej999 does not store your full payment account details on our servers. Information required to process transactions is handled through a secure payment gateway, and only transaction reference records are retained.

After account closure, necessary information may be retained for up to 5 years due to legal obligations. After that period, all data is permanently deleted. You can submit a data deletion request to our support team.

Yes, you can request a copy of the information we hold about you at any time. Simply submit a "Data Access Request" to our support team. Data is typically provided in a readable format within 7 business days.

Click the "Unsubscribe" link at the bottom of any marketing email, or send a "Marketing Opt-out" request directly via support chat. Your preference will be updated within 24 hours. Note that essential account-related messages will not be stopped.

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